Working in government means navigating bureaucracy, compliance, and tight budgets. JMarq managed our cloud transformation with remarkable patience and professionalism. They understood our constraints and worked within them, rather than complaining about them like previous vendors. They also trained our staff thoroughly—not just on the technology, but on the new ways of working. That knowledge transfer was invaluable and has sustained our transformation well beyond the engagement.

We failed at our first cloud transformation with another consultancy that gave us a 300-page strategy document and then disappeared. JMarq was different—they rolled up their sleeves and worked alongside our teams. Their iterative approach meant we saw value every week, not months. They also weren’t afraid to tell us when our internal processes were getting in the way. Sometimes you need that outside perspective to break through organizational inertia. Ten months later, we’re operating like a big tech company, not a 100-year-old bank.

Even though we’re a tech company, scaling from 50 to 300 people broke a lot of our processes. JMarq helped us professionalize our cloud operations and establish real program management disciplines without killing our startup culture. They adapted their approach to fit our speed, not the other way around. The governance frameworks they introduced have actually made us more agile, not less. That’s the mark of people who truly get it.